Includes resources for employee communication, member communication, and social media templates
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Last updated: April 23, 2020 1:30 p.m.
If a credit union employee tests positive for COVID-19, consider utilizing the below sample communications.
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Steps to Take When There is A COVID-19 Exposure
Last updated: April 30, 2020 12:00 p.m.
Find answers to frequently asked credit union questions by visiting the FAQs section of this website, where you can search for content by using the magnifying glass icon on the right side of the page.
If you have a question that you haven't found an answer for, email email@example.com and the ICUL team will help connect you with relevant resources!
Last updated: March 25, 2020 2:00 p.m.
Utilize social media to communicate with your membership. Here are some messages to consider:
Credit union deposits are insured up to $250,000
Messages about health and well-being from the CDC
We're open; reminder of hours
How you're helping members during this time (special offers/products/services)
Access templates to social media images
Last updated: March 23, 2020 10:00 a.m.
Even as important as communicating with your members, is communicating clearly with your employees. Hold frequent phone calls, virtual meetings or send daily emails reminding staff of expectations and calling attention to new information.
What are others doing? +
Last updated: April 10, 2020 1:00 p.m.
The ICUF Emergency Relief Fund applications closed on April 3 after receiving more than 11,000 submissions. ICUF is still fundraising for the fund. Learn more here.
Email template - donations needed
Social media post
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Last updated: March 26, 2020 2:00 p.m.
Coopera has provided resources for credit unions to help Spanish-speaking members during this time.
COVID-19 Aviso (Spanish)
COVID-19 Advisory (English)
Coronavirus Resources (Spanish)
Visit the Coopera Vlog to learn more.