Have a plan ready to cross-train staff to help cover the most critical business functions. Expect and anticipate absenteeism. Consider if some employees are able to work remotely, and if so test remote access solutions right away. What does flexible scheduling look like in your credit union? Use the minimum number of employees at one time.
Put a frequent cleaning schedule in place. Disinfect all surface areas multiple times per day. Have hand sanitizer dispensers and tissues located throughout your location. Consider providing employees with rubber gloves and masks (if needed). Remember, money carries germs, so employees should wash hands frequently.
The permanent Iowa remote notary law went into effect on July 1.
Barker, Hodgson & Miller, P.C. have remote notarization resources for Iowa credit unions availablehere.
Last updated: April 30, 2020 12:00 p.m.
Frequently Asked Questions
Find answers to frequently asked credit union questions by visiting theFAQs section of this website, where you can search for content by using the magnifying glass icon on the right side of the page.
If you have a question that you haven't found an answer for, email firstname.lastname@example.org and the ICUL team will help connect you with relevant resources!
Last updated: January 7, 2021, 10:00 a.m.
COVID-19 Relief Package: Tax Relief
Click here for updates on disaster tax relief (including for derecho victims), the employee retention tax credit, paid sick leave tax credit, Craft Beverage Modernization Act, tax exclusion for student loan payments by employer extension, deducting meals, the charitable giving deduction boost extension and more.
Remind employees to be attentive to email, examining for phishing attempts or cyberattacks during this critical time. As most communication will go digital, take special precautions and utilize secure sending methods to protect member information.
It is up to the credit union to determine how their hours and staffing will be impacted by the pandemic. Be sure to notify the Iowa Division of Credit Unions, as well as the NCUA with any changes to your office hours.