Remind employees to be attentive to email, examining for phishing attempts or cyberattacks during this critical time. As most communication will go digital, take special precautions and utilize secure sending methods to protect member information.
It is up to the credit union to determine how their hours and staffing will be impacted by the pandemic. Be sure to notify the Iowa Division of Credit Unions, as well as the NCUA with any changes to your office hours.
Last updated: June 10, 2020, 2020 1:00 p.m.
Reopening Checklist (Updated 6/10/2020)
Greater Des Moines Partnership's Financial & Professional Services Playbook
Email for access to Iowa credit union polling data for reopening considerations.
Iowa Department of Public Health Guidance on Reopening
La Macchia Branch Reopening Guide
Reopening Dates and Considerations
Sample member messaging, social media draftsand staff messaging.
Storey Kenworthy Orders Benefit ICUF
Vendor List - Reopening Supplies
Last updated: April 20, 2020 5:30 p.m.
OSHA Workplace Guidance
The Occupational Safety and Health Administration (OSHA) has released new guidelines on how to deal with COVID-19 in the workplace.
SBA Disaster Loans Available for Small Businesses in Iowa
The U.S. Small Business Administration issued an Economic Injury Disaster Loan declaration for Iowa, allowing pandemic-impacted small businesses to apply for low-interest support loans.
These loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of the disaster’s impact. Learn more here.
Last updated: March 23, 2020 10:00 a.m.
Put a frequent cleaning schedule in place. Disinfect all surface areas multiple times per day. Have hand sanitizer dispensers and tissues located throughout your location. Consider providing employees with rubber gloves and masks (if needed). Remember, money carries germs, so employees should wash hands frequently.
Have a plan ready to cross-train staff to help cover the most critical business functions. Expect and anticipate absenteeism. Consider if some employees are able to work remotely, and if so test remote access solutions right away. What does flexible scheduling look like in your credit union? Use the minimum number of employees at one time.